1. General Refunds
-
Refunds are not guaranteed and are considered on a case-by-case basis.
2. No-Show Bookings
-
No refunds will be issued for No-Shows.
3. Cancellations
-
Cancellations made at least 72 hours in advance are eligible for consideration.
-
Cancellations within the 72-hour window are subject to a case-based refund evaluation.
4. Refund Request Process
-
To request a refund, contact us via email at info@routemasta.com with your booking details.
-
Refund decisions will be communicated within 7 business days.
By using Route Masta services, you agree to these policies. For questions, contact us at info@routemasta.com or (833) 883-7844.